brainloaf - a blog about intelligent marketing technology

Wednesday, March 5, 2008
 

SAP CRM 2008: SAP's overarching theme of "customer co-innovation" goes beyond its newly launched CRM offering, according to company executives.

[destinationCRM: Daily News RSS Feed] 2:47:55 PM    


This is Kevin Kelly's best riff of the year, and that's saying an enormous amount. Go read it!

Some people will read this and immediately understand. Others will read it and start waffling over the meaning of "true." My expansion: you need to alter what you do and how you do it so that 1,000 true fans is sufficient to make you very happy.

2:45:27 PM